terms and conditions - Mimosa J

Mimosa j® is concerned about the protection, security and privacy of personal information provided by you once we are aware of the trust you place in us. The Privacy Policy describes what use your information is subject to. We ask you to read the Conditions carefully before using the site mimosaj.com By using this website or by placing an order through it, the customer agrees to be bound by these Conditions.
The terms and conditions will apply to all your future operations with Mimosaj® and visits to mimosaj.com.

Mimosaj® reserves the right to revise these terms and conditions. It is the responsibility of the client to carry out their periodic reading.

By using our site -mimosaj.com-

 and / or placing orders through it, the customer undertakes to:

Use this web page only to make legally valid consultations or orders.

Do not make any false or fraudulent orders. If, rationally, we can consider that an order of this kind has been made, we will be authorized to cancel it.

Give us your e-mail address, postal address and / or other contact details, truthfully and accurately, to use the information provided to contact the customer.

If you do not provide us with all the information needed, we can not do your order. By placing an order through this web page, you claim to be over 18 years of age and have the legal capacity to enter into contracts.

Order timeline∼

Mimosa j® handcrafts all products within 4 days to 1 week.  Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

Made to order vs. pre-made

 Pre-made pieces are handmade, but differed from “made to order” in that they are already in the inventory.

 Handmade disclamer

The product(s) you receive might vary slightly from the product picture due to the nature of            your product(s) being 100% handmade to order.

Size chart (if applicable)

Please use our size chart to prevent errors in ordering.

 Custom orders

We always love creating new products from scratch, however on a high season this service            won’t be available.

PS: Please contact us for a quote. Custom orders can have a lengthier processing time. Ask us        for details@  admin@mimosaj.com

 

 Jewellery care tips

Remove your jewellery before engaging in practical activities such as exercising, gardening or doing any physical work. This will ensure that your jewellery does not get accidentally damaged.

Jewellery can be damaged by salt and chlorine. Do not wear your jewellery when swimming, bathing, or using cleaning products such as bleach.

Beauty products for skin and hair can react with precious stones and metals, causing your jewellery to tarnish, discolour and even possibly corrode. Please put your jewellery on last, after applying cosmetics, scents and sprays.

When storing your jewellery, I recommend doing so in airtight boxes or bags and not in damp or humid conditions such as on a window sill or in the bathroom. Exposure to the environment can cause your jewellery to tarnish over time. Storing it sensibly will keep it looking newer for longer.

Extra care should be taken when cleaning jewellery set with stones and pearls. If unsure about how to clean your jewellery please contact me directly.

 your product(s) can be damaged if:

.too much pressure is applied to the jewelry
. left exposed to the environment
. machine wash

 

 Shipping

Our company ships through the following carriers

* [UPS, USPS]

International shipping (if applicable)

We happily support and love our international customers.

We ship all International products through [USPS, UPS].

‘Mimosaj” is not responsible for duty or brokerage fees for international shipping nor for any delays due to customs and laws of the country of destiny.

These charges come from your country during importation of your package.

cost calculations

We do our best to apply fair shipping costs to each order.

Shipping costs are calculated automatically during checkout.

We offer a low, flat shipping rate to all USA and international customers in accordance to the region it goes.

We offer free shipping within USA for orders over $150.00

We offer free shipping INTERNATIONALLY on all orders over $250.00 with the discount code:

 FREESHIPPING

Selecting expedited shipping during checkout does not ensure a faster processing time. Your product may still need 4 days to 1 week to be handmade unless it’s in stock.

 

Returns

Our policy lasts 14 days. If 14 days after delivery have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase and all tags should be attached at the unused products.

Please do not send your purchase back before contacting us @ admin@mimosaj.com

Personalized and/or customized goods are exempt from being returned unless the product arrives defective.

additional non-returnable items:

 * Gift cards

 * Custom made pieces/items

Intellectual property

You acknowledge and agree that all copyrights, trademarks and other intellectual property rights in the materials or content that are provided as part of the Website are, at any time, from Victória handmade® or from whom we have been granted the license to use it.The customer may only use such material in the manner expressly authorized by us or by the person who has granted us the license to use it.
It is strictly forbidden to use documents provided on this site without our authorization (including, without limitation, Victória handmade® trademarks, logos, graphics, texts, photos, drawings, icons, images, data and software). You may not publish, duplicate or distribute the material to third parties without the prior consent of Victória handmade®. You may not modify the material in any way without prior authorization.

For information to the press, contact directly to info@mimosaj.com.

Links from mimosaj.com

If our website contains links to other pages and materials of third parties, these links are provided for information purposes only, without having any control over the content of those pages or materials. Therefore, we will not accept any responsibility for damages or losses due to its use.

Notifications

Customer notifications should preferably be sent via our contact form or to info@mimosaj.com

Colors

We can not guarantee that the colors on victoriahandmade.pt site are the colors corresponded to the reality. This depends, in part, on the color settings of your computer, monitor and also the fact that the reed, raw material of all the products present in our online store, be a plant dried and dyed by hand, and there may be some different shades from piece to piece.

Warning

mimosa j® does not guarantee that the content of the site is free of inaccuracies or typographical errors.

We also can not guarantee that all of the information is up-to-date.

While we strive to display the correct texts, images and prices on the website or online store, may contain inaccuracies.
mimosa j® can not be held responsible for any damages resulting from the use of the website mimosaj.com or if you are not able to use it.

We can not guarantee, uninterruptedly trouble-free, and secure access to the site.

mimosa j® may, at any time, change the content of the site.

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